Privacy Policy
Devised / created: 06/12/24
Annual Review: 06/12/25
Last Update + Version Number (VN): 1
Introduction
The EU General Data Protection Regulation (GDPR) is all about transparency and requires a Privacy Policy to meet GDPR requirements. This includes the Privacy Policy’s content, how it’s displayed and how consent is obtained.
GDPR has some specific requirements including
- Your Privacy Policy must be written in clear, easy to understand language
- You must include your legal basis for processing personal information
- You must disclose the GDPR-granted user rights
At The Vet Rehab Coach Courses, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and safeguard your personal data. By using our services or providing us with your information, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: This includes your name, email address, phone number, and postal address.
- Payment Information: If you make a purchase through our website, we may collect payment information, such as credit card details, to process your transactions securely.
- Usage Information: We may collect data about your interactions with our website or services, including your IP address, browser type, pages visited, and actions taken.
- Cookies and Tracking Technologies: Our website uses cookies and similar technologies to collect information about your browsing behaviour and preferences.
- Communications: We may retain records of your communications with us, including emails and messages sent through our contact forms.
- User-Generated Content: If you submit reviews, comments, or other content to our website or social media profiles, we may collect and publish that information.
2. How We Use Your Information
We use your personal information for various purposes, including but not limited to:
- Providing and improving our products and services.
- Processing transactions and orders.
- Responding to your inquiries and requests.
- Sending promotional and marketing communications, with the option to opt out.
- Monitoring and analysing website usage and trends.
- Protecting the security and integrity of our website and services.
3. Data Sharing
We may share your personal information with trusted third parties for the following purposes:
- Service Providers: We may share data with service providers who assist us in providing our services, such as payment processors, website hosting, and marketing platforms.
- Legal Requirements: We may disclose your information when required by law or in response to valid legal requests, such as court orders or subpoenas.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
- With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.
4. Your Choices
You may opt out of receiving promotional emails from us by following the unsubscribe instructions in the emails.
You can disable cookies in your browser settings if you prefer not to allow them.
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be completely secure.
6. Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect or solicit personal information from children.
7. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
8. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact:
Emily Ashdown Email: [email protected]
By using our services or providing your information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
Thinkific Platform Privacy Policy
Overall Contact
For inquiries or concerns related to various aspects of this policy, please contact:
Emily Ashdown E-mail: [email protected]
By adhering to this Privacy Policy, The Vet Rehab Coach demonstrates its commitment to professionalism, transparency and accountability and meets the GDPR requirements on the different platforms that integrate our services.
Date of Process Implementation:06/12/2024
Principal
The Vet Rehab Coach
Last Updated:06/12/2024
Document Control
Document Name: Privacy Policy
Document Number: DN. VN
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